The Three Chocolatiers are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using our equiry form.

Our Contact details:

The Three Chocolatiers,Wetheriggs Country Pottery,Clifton Dykes,Penrith Cumbria CA10 2DH
 
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment via Paypal for your security. At present we ship on to the UK Mainland.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us.

We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason.

In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling is advised at the time of ordering from us.

Delivery Schedule You will receive your order in 5/6 business days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is included. All other orders are VAT free.

Privacy Policy We guarantee your satisfaction.

Packaging may vary and differ from that illustrated on the website.

The Three Chocolatiers do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm